Hello! I am

Susan Leys.

Consultant, Coach & Trainer

I consult and coach the healthcare professionals and teams who care for all of us.

What I do

My Services

  • Consulting
  • Life Coaching (Including Leadership)
  • Career Coaching to Restore and Enhance Your Life-Career Balance and Relationships
  • Team Development Strategies
  • Critical Incident Stress Management & Debriefing

  • Communication Training
  • Healthcare Dynamics and Patient Experience
  • Workshops to Improve Team Performance, Collaboration, and Retention
  • Team Support For Stress Management, Burnout & Compassion Fatigue

  • Consulting
  • Team Development Strategies
  • Critical Incident Stress Management / Debriefing For Individuals & Teams

  • Career Coaching
  • Coaching To Restore & Enhance Your Life-Career Balance & Relationships
  • Stress Management Support

  • Communication Training
  • Workshops to Improve Team Performance
  • Team Support For Stress Management & Burnout

My Story

About Me

My passion is consulting, coaching, and training the healthcare professionals and teams who care for all of us. My career in healthcare has been work that hasn’t felt like “work” because of how rewarding it is. There is nothing better than having the opportunity to coach and train high-performing teams and seeing the end result in the collaboration and cohesiveness of a top-notch team providing compassionate and empathic care to the patients and families we serve.


Like you, I know that a fast-paced, high-stress healthcare career can take its toll on anyone. This is why I would welcome the opportunity to help you with the creation and implementation of a well-coordinated plan to assist you with remaining successful throughout your career and all of the transitions that may accompany you.


Contact me if you need additional help with navigating your career and/or relationships and goals in a manner that works best for you.

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My Story

About Me.


My passion is consulting, coaching, and training the healthcare professionals and teams who care for all of us. My career in healthcare has been work that hasn’t felt like “work” because of how rewarding it is. There is nothing better than having the opportunity to coach and train high-performing teams and seeing the end result in the collaboration and cohesiveness of a top-notch team providing compassionate and empathic care to the patients and families we serve.


I know that a fast-paced, high-stress healthcare career can take its toll on anyone. This is why I would welcome the opportunity to assist you with the creation and implementation of a well-coordinated plan to help you remain successful throughout your career.


Contact me if you need additional support with navigating your career and/or relationships and goals in a manner that works best for you.

Portfolio

Current Projects

I. Healthcare Teams

Healthcare teams have experienced an abundance of stress & burnout as a result of the Covid Pandemic

One of the best ways to help teams cope with the stress they have is to assist with a peer support debriefing at the end of each shift. This consists of asking each other 5 questions that are designed to help teams review and process the impactful interactions they had during their shift so they are able to leave work at work.

II. Career Support

"I feel like I hit a wall."

What happens when healthcare professionals are faced with unexpected challenges such as high volumes, high acuity, and/or not having the personal protective equipment they need to perform their job safely over an extended period of time? AND - how has the healthcare profession changed as a result of the lessons learned from the Covid pandemic? Are we providing the training, support, and resources needed to protect our healthcare teams from the trauma they are seeing? What needs to change to retain our high-performing healthcare teams? What happens when your experienced, acute care team tells you they feel like they've "hit a wall" because of the abundance of traumatic stress they have experienced as a result of the Covid19 pandemic?

III. Life-Career Balance

About Your Life-Career Balance...

Have your career values and goals changed as a result of the experiences you have had throughout your healthcare career? Do you feel "stuck" in your career? Are you looking for a new career endeavor or more of a balance to be able to spend more time with the people you love the most? If so, we can help. Contact us for your free consultation today.

Portfolio

What I'm Working On

I. Healthcare Teams

Healthcare teams have experienced an abundance of stress & burnout as a result of the Covid Pandemic

One of the best ways to help teams cope with the stress they have is to assist with a peer support debriefing at the end of each shift. This consists of asking each other 5 questions that are designed to help teams review and process the impactful interactions they had during their shift so they are able to leave work at work.

II. Career Support

"I feel like I hit a wall."

What happens when healthcare professionals are faced with unexpected challenges such as high volumes, high acuity, and/or not having the personal protective equipment they need to perform their job safely over an extended period of time? AND - how has the healthcare profession changed as a result of the lessons learned from the Covid pandemic? Are we providing the training, support, and resources needed to protect our healthcare teams from the trauma they are seeing? What needs to change to retain our high-performing healthcare teams? What happens when your experienced, acute care team tells you they feel like they've "hit a wall" because of the abundance of traumatic stress they have experienced as a result of the Covid19 pandemic?

III. Life-Career Balance

About Your Life-Career Balance...

Have your career values and goals changed as a result of the experiences you have had throughout your healthcare career? Do you feel "stuck" in your career? Are you looking for a new career endeavor or more of a balance to be able to spend more time with the people you love the most? If so, we can help. Contact us for your free consultation today.

Some of

My Achievements

4000+

Designed and delivered over 150 presentations to 4000+ professionals, including hospital leaders and healthcare teams, government and community agencies, schools, and professional organizations. Topics ranged from patient care and communication strategies to patient experience, safety, development, collaboration, traumatic stress, coping and critical thinking strategies.

27

Clinical teams debriefed after high volume periods or multiple codes.


Assisted with communication, collaboration and stress management strategies to reduce traumatic stress, burnout and compassion fatigue while increasing the retention of cohesive, experienced healthcare teams.

25+

25+ Healthcare programs (both inpatient and outpatient) developed (within hospitals and outpatient community agencies) to serve patients, families and the communities we served.


5 of these programs were within large acedemic medical centers.




20%

Reduction of time in the (Emergency) department for patients with behavioral health symptoms.


Utilized data analysis, organizational assessment and coaching and training for process and performance improvement.


To Get in Touch

Contact Me

Susan@SusanLeys.com

+1 (301) 304-1596

Washington DC Metropolitan Area

(Able to Travel)

Susan@SusanLeys.com

+1 (301) 304-1596

Washington DC Metropolitan Area

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