Empower your leadership journey. With one-on-one and team coaching sessions, Susan helps healthcare leaders develop their authentic leadership style, boost confidence, and drive positive results in their organizations. Unlock Your Leadership Potential.
As a John Maxwell Certified Coach, Trainer, and Speaker, Susan offers workshops, seminars, keynote speaking, and coaching to teams and companies. By studying and practically applying John Maxwell's proven leadership methods, she aids in personal and professional growth, helping individuals unlock their full potential.
Susan's impact on the healthcare industry is undeniable. She has coached and trained over 4,000 clinical professionals, earning their trust as a mentor and guide. Susan has worked closely with Emergency Department teams in small community hospitals and large academic medical centers, revolutionizing patient care. Through coaching, debriefing, program development, and training, she has made strides.ignificant strides in environments handling over 80,000 patients per year.
With her exceptional presentation skills, Susan delivers engaging and informative sessions that resonate with healthcare professionals. Having designed and delivered 150 presentations to various healthcare organizations, she covers a wide range of topics essential to their roles. From communication and stress management to burnout, mental health, trauma, addiction, and safety, Susan equips her audiences with practical tools to excel in their healthcare endeavors.
Susan's ability to develop innovative solutions is evident in the 25 healthcare programs she has created. These programs, implemented in both inpatient and outpatient settings, have enhanced patient outcomes and transformed healthcare delivery.
Among Susan's proudest achievements is the 20% reduction in ED time-in-department for patients with mental illnesses and addictions. Her dedication and expertise have streamlined processes, resulting in more efficient and compassionate care for those in need.
Beyond the numbers, Susan fosters collaboration and growth by debriefing clinical teams after high-volume periods or multiple codes. By cultivating team cohesiveness, collaboration across levels of care, and performance improvement, she ensures that healthcare professionals feel supported and empowered to deliver their best.
Throughout her career, Susan has touched the lives of thousands of patients and families, embodying the true spirit of service. Her specialties encompass coaching, communication, content development, digital marketing, consulting, learning and development, organizational culture, performance improvement, process improvement, program development, project management, and training. Susan brings a holistic approach to her work, consistently striving for excellence.
Susan's unwavering commitment to empowering the healthcare community is evident in her dedication to serving others. Through her work, she continues to inspire and uplift healthcare professionals, making a positive impact on the industry. Susan Leys is a catalyst for positive change, ensuring that healthcare professionals have the tools and support they need to provide exceptional care to all.